Landlord & Tenant responsibilities

Who is responsible for repairs?




Rural Housing Association



Bath units
Bath wastes except blockages
Bath taps excluding news washers
Plugs and chains
Defective bath seals

Bathroom fittings and fixtures

Excluding: WC seats, towel rails and toilet holders

WC and Cistern

WC and Cistern (only after inspection)
Blockages to WC and wastepipe. Excluding: blockage at the main sewage line.


Replacing frets and baskets to open fires and all-night burners.
Annual sweeping of chimneys and the cost in failure to do so.

Communal areas

Excluding: rubbish


External decorating only
Internal decorating: including small settlement cracks and the removal of condensation

Domestic appliances

Such as cookers, fridges, washing machines, dishwashers.


Internal and external including frames. Except tightening screws.

Letter boxes

Missing flaps etc.

Locks and latches

Internal doors to a dwelling
External doors

Loss of keys

Including: repairs to force enter if you get locked out and including broken keys in locks.

Downspouts and soil stacks


Rainwater storm gullies traps

Including clearing blockages

Floor coverings. Excluding wet areas bathroom etc.

Including adapting doors to accommodate carpets

Fence and gates (existing only)

Rural Housing Association do not provide fencing or gates after a tenancy has started. The erection of fencing is strictly forbidden unless permission has been granted by the association.

Fixtures and fittings

Such as coat hooks, curtains, curtain rails etc.

Draught proofing



Including doors but only after inspection

Garden maintenance

Including dustbins and the supply of replacement dustbins

Coal bunkers

Supply or replacement


If broken you must obtain a crime number from the police. You must also provide the name of the police station. Note: we will only carry out temporary board up. Re-glazing is a tenant’s responsibility unless extenuating circumstances exist.

Gas cookers fitted by tenants


Smoke alarms/carbon monoxide alarms

Excluding: The replacement of batteries and testing.


Where fitted by RHA


Excluding: Bleeding air for radiators and re-pressurising your heating system via a loop. (where fitted)

Plumbing repairs or leaks

Excluding: washing machines, dish wasters or bleeding radiators

Over bath shower handsets

If fitted by tenant

Heating time-clocks and programmers

Excluding: resetting of any heating control or programmer (see RHA for user manual if needed)

Central heating oil burner servicing and repairs

Excluding: bleeding after oil has ran out or resetting thermostats. Also if tank is found to be propped up in anyway by the tenant to increase the oil flow.

Oil watchman

Battery/ replacement

Oil tank security

Locks/alarms etc.

Hot water cylinders


Immersion heaters



Wall cupboards, refit doors (but only after inspection)

Re-securing loose door handles and cupboard handles, locks and catches

worktops, excluding: burns, scratches, chips etc.

Base unit doors (but only after inspection)

Base units (but only after inspection)

Drawers (but only after inspection)

Extractor fan, excluding: filters and replacing bulbs

Shelving to units (but only after inspection)

Light fittings

Excluding: light bulbs, dimmer switches, fuses, fluorescent tubes and starters. Any non standard light fitting fitted by the tenant. additional security lighting.


But only after inspection


Shower unit

Shower trays

Shower wastes (excluding blockages)

Shower curtains including fittings.

Shower curtain rail

Shower doors

Shower grab rails


Sink/basin units (but only after inspection)


Sink/basin taps

Plugs and chains

Sink/basin tap washers

Sink/basin tap washers (unless removed by the tenant)


Including newel posts, hand rails, balusters


Including: steps, footpaths and ramps. Excluding: gritting or removal of snow on paths

Skirting boards

Unless removed by the tenant.

Fuses and resetting MCB

Excluding: mains fuses that are the responsibility of NIE

Switches and sockets

Excluding: dimmer switches and non-standard fitted by the tenant.

Telephone points and connections

Tenant should contact local service provider

TV aerial and sky

Tenant should contact local service provider

Washing lines

Line provided start of tenancy only


By ants, wasps, bees, cockroaches, mice, silverfish, rats bedbugs or flies.

Plastering/ rendering

Internal or external after inspection. Excluding settlement cracks on ceilings or walls (tenant responsibility)
Including window sill, catches, sash, cords and frames after inspection.

Tiles, battens, felt, roof structure, fascia boards, soffit and verge pointing.